NovaTel, Ltd. -Domestic & International Telecommunications Provider

NovaTel
Worldwide Telecommunication Service Provider

NovaTel is a premier provider of worldwide telecommunication services for both the contact center and carrier-to-carrier services industries. NovaTel was formed in 2000 by industry experts who realized an incredible opportunity – to service the underserved offshore contact center market. NovaTel found itself in the right place at the right time, and from its headquarters in San Antonio, Texas, NovaTel began offering Tier 1 quality telecommunication products and services to offshore contact centers. To quickly boost revenues, NovaTel also rolled out its wholesale carrier-to-carrier products and services.

Since then, NovaTel has proven to be leader in both industries. In the contact center industry, NovaTel has become one of the largest providers of telecommunication services in India, Philippines, Mexico and several other countries in Central and South America. With over 200 contact center customers worldwide, NovaTel has tremendous experience in serving the unique needs of the contact center Industry.

NovaTel has also become a force in the wholesale carrier services industry. With direct routes to El Salvador, Guatemala, Mexico, Pakistan and the Philippines, NovaTel has a strong list of loyal customers including several Tier I, Tier II, and Tier III Inter-Exchange Carriers (IXCs), Competitive Local Exchange Carriers (CLECs), Prepaid Providers, foreign Postal Telephone and Telegraph (PTT) companies, and Offshore Contact Centers. NovaTel's reputation as a quality telecommunications provider has been the key to its success.

Expertise

Real Cutting-Edge Technology: NovaTel was a pioneer in Voice over Internet Protocol (VoIP) Technologies. NovaTel was one of the first VoIP carriers to provide an H323, SIP and SS7 integrated networks. NovaTel was a beta-tester for VeriSign (for the next generation of SS7 signaling for VoIP carriers) and Cisco Systems. As a result, its customers can expect NovaTel to deliver the most advanced VoIP capabilities available.

Real International Presence: Although Mexico remains its foundation, NovaTel offers coverage for the rest-of-the-world (A-to-Z) at extremely competitive rates. Through its strategic and direct relationships with foreign PTTs and international carriers, NovaTel continues to expand its services worldwide.

Real Experience: The world of VoIP is relatively new. Yet, NovaTel's engineering team has been involved with this dynamic technology since its inception. NovaTel's extensive background and experience in practically every aspect of the telecommunications industry has positioned the Company as an industry leader in VoIP technologies.

Our Goal

NovaTel's goal is to become the largest private provider of telecommunication services for the contact center and wholesale industries. It is quickly realizing this goal by offering a unique blend of benefits to its customers:

Best Quality
Reliability
Specialized Support
Flexibility

Whether you are looking to:

Cut Costs,
Improve Reliability, or
Implement New Technologies

NovaTel is The Right Call.